12-teiliges modisches Selbstverteidigungs-Schlüsselanhänger-Set - Milchkühe

Due to high volume, orders cannot be changed or canceled once placed.

Pepper Spray Policy: Pepper Spray cannot be shipped to the following locations: Hawaii, Puerto Rico, Guam, Brazil, Mexico and Croatia.

STUN GUN POLICY: Stun Guns cannot be shipped to the following locations: Hawaii, Las Vegas . Puerto Rico, Guam

Processing Time:

All orders are shipped internationally

Orders will be processed within 3-5 business days. Custom orders are processed in 5-7 days, excluding weekends and holidays. Please remember that processing times are separate from shipping times.

Shipping Time: 15-20 business days in the US, 15-25 business days in the UK, EU and other countries

Delays may occur in remote areas, flights not available due to weather, and cargo congestion on flights may affect package arrival time.

**Note: This is an estimate only. We are not responsible for any shipping delays. Please keep in mind that the USPS has experienced numerous delays due to the New Crown Epidemic.

Any packages returned due to delivery failure due to an unknown address or inability to contact the recipient cannot be canceled or refunded.

public holiday

The public holiday from January 23rd to February 7th. all Orders placed during this period will be dispatched on February 8th.

Aislilfi is not responsible for any lost packages marked as "delivered". Please file a claim directly with the USPS for any lost packages. We are not responsible for any stolen packages. Any questions can be emailed to  aislifi@outlook.com

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at aislifi@outlook.com. Please note that returns will need to be sent to the following address: [Room 108, Building 8, Cross-border Creative Park, No. 80, Taibao Road, Humen Town, Dongguan City, Guangdong Province, China.] 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at aislifi@outlook.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at aislifi@outlook.com.

Refund

Parcel in the international transportation over the extrusion damage part of the product, the customer needs to take pictures to provide pictures of damaged items, we only do the damaged items of replacement or partial refund!

About the color: As the product has been kit with a combination, the combination of each item in the kit of different craftsmanship and materials, so the color of each item in the same color scheme will not be exactly the same color。About the color: products for the kit with the combination, the kit combination of each piece of merchandise in the process and material is different, so the color of each piece of merchandise in the same color system will not be exactly the same color. Sorry about that. We will not be able to give you a refund if the color of each item in the same color family is not exactly the same!

Return and Exchange Time：

We accept returns and exchanges within 30 days, Buyer need to return the package in its original packaging !The warehouse will refund the buyer's credit card within [ 15] days of receiving the return.

Change or cancel an order

As the order will enter the automated logistics and distribution process immediately after payment, the system will apply for an export certificate within a certain period of time to facilitate the preparation and shipment of the goods; therefore, temporary changes may result in discrepancies between the content of the order and the record of the export certificate, thus affecting the automated arrangements. Therefore, if you need to change the color, please contact our online customer service or email us at aislifi@outlook.com within two hours after payment (based on receipt of the "[Aislilfi] Order Payment Completion Notification (000XXXXXX)" email); we are sorry, if We are sorry, but if you are late in notifying us, we will not be able to cancel or change any orders that have been entered into the automated logistics process. Thank you for your understanding and sympathy.

In order for you to enjoy a better shopping experience, we recommend that you add your favorite products to your shopping cart or favorites, and confirm your order details (including product quantity, color, style and price, etc.) before making payment!，About the color: As the product has been kit with a combination, the combination of each item in the kit of different craftsmanship and materials, so the color of each item in the same color scheme will not be exactly the same color.So that we can ship your carefully selected products to you as scheduled.

      Cancellation Fee: We will charge 25% of the total price of the order, i.e. Bank Fee (total price - 25% of total price) = actual refund amount.

The actual refund amount should be based on the actual payment and the actual payment date should be based on the processing cycle of your payment bank or online payment platform (usually 15 days).

       Once an order is canceled, the associated coupon code or coupon cannot be used again.

If the main product is canceled and only the add-on product is retained, the add-on product will revert to its original price.

For package deals or discounts, if the order is canceled and the promotional offer or amount is not reached, the reserved items will be restored to their original price and the difference will be deducted from the refund amount.

Changing or Canceling Orders

As the order will enter the automated logistics and distribution process immediately after payment, the system will apply for an export certificate within a certain period of time to facilitate the preparation and shipment of the goods; therefore, temporary changes may result in discrepancies between the content of the order and the record of the export certificate, thus affecting the automated arrangement. Therefore, if you need to change the color, please contact our online customer service or email us at aislifi@outlook.com within two hours after payment (based on receipt of the "[Aislilfi] Order Payment Completion Notification (000XXXXXX)" email); we are sorry, if We are sorry, but if you are late in notifying us, we will not be able to cancel or change any orders that have been entered into the automated logistics process. Thank you for your understanding and sympathy.

In order for you to enjoy a better shopping experience, we recommend that you add your favorite products to your shopping cart or favorites, and confirm your order details (including product quantity, color, style and price, etc.) before payment, About the color: As the product has been kit with a combination. the combination of each item in the kit of different craftsmanship and materials, so the color of each item in the same color scheme will not be exactly the As the product has been kit with a combination, the combination of each item in the kit of different craftsmanship and materials, so the color of each item in the same color scheme will not be exactly the same color.

Cancellation Fee: We will charge 25% of the total price of the order, i.e. bank charges (total price - 25% of total price) = actual refund amount.

The actual refund amount should be based on the actual payment and the actual payment date should be based on the processing cycle of your payment bank or online payment platform (usually 30days).

 Once an order has been canceled, the associated coupon code or voucher cannot be used again.

If the main product is canceled and only the add-on is retained, the add-on will revert to its original price.

For package deals or discounts, if the order is canceled and the promotional offer or amount is not reached, the reserved products will revert to their original price and the difference will be deducted from the refund amount.